Bank said, “No”

Do any of the following apply to you?

Your situation

You felt your application looked OK, the guy at the bank said it looked good too.
But the credit department thought otherwise – application declined.

You may have signed a “finance clause” in which case your deposit is safe, but
the property you hoped to buy is slipping out of your reach.

If your contract is unconditional then you risk losing your deposit, possibly incur
penalty interest, and/or miss out on buying the property you wanted.

It can just as easily happen with an application for other types of finance.

Your goal

  • You want to buy your first home

  • You want to buy or refinance your next home, or an investment property

  • You need a business loan

The issues

Frantic inquiries to your bank to discover why you were declined often shed little light on their reasoning. Far too often you’ll be brushed off with an enigmatic, “You failed to meet our lending criteria.”

The settlement date rapidly approaches. What are your options?

After wasting valuable time trying to squeeze an answer from the original lender or broker, most borrowers scramble to lodge another application with a different lender.

If you still don’t know why you were declined, chances are strong that you’ll 
obtain a similar negative result on your second attempt.

Even if you discover the reason why the bank said, “No”, is it a problem that 
can be fixed? If you believe that it is, are you confident that you or your broker 
can fix it?

There is rarely time for a third attempt, but even if you manage to obtain yet 
another extension from the vendor, your previous failed applications have had 
a detrimental impact on your credit history. Another complication you didn’t 
need.

The solution

  • Call a broker that’s proficient in saving deals that have gone pear shaped.

Unfortunately, this is an all too familiar scenario for us.

Fortunately, 3fb has an impressive track record of “saving” deals that have been declined, sometimes more than once.

Most inquiries of this nature tend to come from other brokers who are often as surprised as their clients that the original application was declined.

We’re not miracle workers. We can’t save every declined deal. But unlike some banks, we will inform you why you were declined, and we’ll quickly assess your prospects of getting approved elsewhere.

Should our assessment indicate that you have a reasonable likelihood of being approved, with your consent we’ll restructure your application, and lodge it with a more suitable lender. We’ll also help you liaise with the vendor’s side to placate them. This is often the most difficult part of the reapplication procedure.

We understand the urgency, that’s why we’re here for you at all hours. We understand yours, and the vendor’s anxiety, we know how to fix flawed applications, and we have the lenders that can help you out of a sticky situation.

In the majority of cases, we obtain a positive outcome.

We help you achieve your goals

Call, chat, or write anytime at all.

After hours, weekends, even public holidays,

We’re here for you.

Site map, © build by Aaron Knight, © design by Jack Silber

Green

A green workspace is more than our goal, it’s our reality

Our communications

  • Like the good old days, we like to speak with our clients before starting on their application, but we don’t pollute the environment by travelling to meetings, we chat online.
  • We don’t pollute your personal space either. We never cold call. And we don’t distribute annoying marketing spam, not even electronically.

Our documentation

  • All outbound forms are fillable PDFs, we never send physical docs.
  • For inbound forms that require signing we accept electronic signatures. No printing, scanning, or consumables required.
  • For those people who still prefer to complete paper forms, we only require the signing pages of multi-page documents. And our application form if printed is only one A4 page.
  • Please note that some lenders still insist that we submit hard copy of their applications and/or mortgage docs, with “wet” signatures. Whenever possible, we use lenders that don’t insist on hard copy docs.

Our office

  • Way back, when faxes ruled, we were using paperless software faxes.
  • These days our office has no fax machines, no printers, no copiers, no scanners. That also means no inks, no toners, and less electricity used.
  • We’re 99% paperless; rare handwritten notes are the only exception.

Our stance

  • We’re not climate activists, we’re not trying to impress, we’re simply a small business which realised that maintaining an environmentally friendly workspace is not a sacrifice. Minimising the amount of equipment and consumables we use, and reducing how much we travel, actually helps us to improve efficiency and cut costs at the same time.

Range

Our lenders and products

3fb specialises in non-standard loans. For that we require a lending panel with a much broader range than the “usual suspects”. We have a carefully chosen mix of institutional and private lenders.

Some of their names may not be familiar, but rest assured that we only deal with reputable, accredited lenders. Fortunately for Aussie borrowers, every lender in this country, from the Big 4 down to the smallest private funder, is subject to the same strict banking rules and regulations.

We constantly monitor the ever changing financial landscape to ensure that our lenders and their products are up to the task of servicing the demanding needs of our clients.

Aside from the different loan types featured on this site, we can also assist with other specialised products; for example, SMSF loans, jumbo loans, equipment leasing, complex company and trust structures, and much more.

Standard loans more

Quite often we hear, “I don’t have any issues, I just need a “standard home loan” at a good rate. Can you help me?”

The answer is a resounding, “Yes”.

We actually have a wide array of very competitive products that are perfect for the “standard home loan” borrower. We just don’t market in this space because nearly everyone else does. Therefore, we focus on promoting the loans that most other brokers don’t do.

Expertise

A combination of knowledge, skill, and experience

When operating in the realm of specialised lending it’s vital to have the right blend of lenders and products. But that’s only the start.

Some of these lenders may not be household names, but they don’t belong to some obscure, secret society either. Every broker can access them.

Our ace in the hole is having the expertise to put the deals together. Quite often they’re complex and require a good deal of creativity in order to work through multiple issues. These deals require a finely balanced mix of knowledge, skill, experience, and determination to get them across the line.

It’s testimony to our expertise and high success rate that many brokers (which only swim in the “standard” end of the loan pool) refer their more “exotic” loan scenarios to us.

Broker referrals have been a mainstay of our business for over 20 years. They keep coming back because we deliver.

We have a long, proud history and thousands of satisfied clients.

History

  • It all began when Jack Silber commenced work at EFG as a finance broker in 1999
  • He went out on his own under the banner ”Flag Financial Services” in 2002
  • A member of Finance Brokers Association of Australia FBAA 102961 since 2007
  • Flag Financial Pty Ltd ABN 23 138 375 489 was incorporated in 2009
  • Flag has held an Australian Credit Licence ACL 390996 since their inception in 2010
  • A member of Australian Financial Complaints Authority AFCA 45378 since 2018
    (previously COSL/CIO)
  • 3fb is the latest evolution, the new face of Flag Finance launched in 2023

Availability

At 3fb we firmly believe that finance broking is a service industry. A significant part of great service is being available when you need us.

We realise that you may run a business, work odd shifts, raise a family, or simply don’t have a lot of time on your hands between 9 to 5 on weekdays.

That’s why you can call, chat, or write to us at any time that suits you.

After hours weekends even public holidays

We’re here for you.

If we don’t answer immediately, our average response time outside normal business hours is typically within 2 hours.

Thankyou

We do more than just thank you for a referral. We pay you.

Our 2 step process is quick, simple, and very rewarding.

It only takes 30 seconds to fill out our referral form below.

The minimum “reward” is $200, maximum $3,000.
The most common rewards range from $500 to $1,000.

3fb Referral Rewards Form

    Step 1 : Referred party – must be an actual person

    Step 2 : Referrer - your details so we know who to pay

    I acknowledge that I have read and agree to the terms and conditions of the 3fb Referral Rewards promotion

    Optional

    Step 3: Comments

    3fb Referral Rewards Promotion

    Terms and conditions

    To be eligible for the “referrer reward” the following conditions must be met:

    In these terms and conditions, Flag Financial Pty Ltd t/a Fast Forward Finance Brokers may be referred to as “us”, “we” or “3fb”.

    1. The referrer cannot be a party to the loan; neither as a borrower, nor as a director or trustee of the borrowing entity, nor as a guarantor.
    2. The referrer must be a natural person and must personally know the referred party. Family members, friends, associates, and work colleges, are all acceptable.
    3. The intended loan recipient may be an individual, business, company or trust, however the referred party nominated in Step 1 MUST be a natural person.
    4. Any loan type is eligible provided that the loan amount is $250,000 or more.
    5. The referral must be made via the form that appears on the “about us” page of this website. Step 1 and Step 2 must be completed. Step 3 is optional.
    6. A confirmation email will be sent to the referrer acknowledging their referral and confirming the date of their referral.
    7. A further email will be sent to the referrer if the referred party makes contact with us.
    8. If the referred party fails to contact us within 90 days from the date of the referral, the referral will become inactive.
    9. If the referred party fails to proceed with a loan application within 180 days from the date of the referral, the referral will become inactive.
    10. A referred party may be referred a maximum of two times, regardless of who the referrer may be.
    11. There is no limit to the number of referrals that a referrer can make, provided that the referred parties are known to the referrer and have expressed interest in obtaining a loan.
    12. No referral will be accepted after the referred party has made contact with 3fb. Retrospective referrals will not be accepted under any circumstances.
    13. The amount paid to the referrer is determined by loan type, the amount of the loan, and other variables. All amounts paid are inclusive of GST
    14. We will notify the referrer if the referred party proceeds to a formal application and provide an approximate value for the referrer reward.
    15. We reserve the right to vary or even cancel the referral reward should the eventual loan amount decrease by more than 10% from the amount originally applied for.
    16. We reserve the right to vary or even cancel the referral reward should there be any substantial variation to the information provided by the referred party in their initial application.
    17. Should the referred party’s loan settle the referrer will be contacted and a request will be made for their bank account details.
    18. The referral reward will be deposited into the referrer’s nominated account within 28 days of settlement of the loan.
    19. Due to privacy laws, no other details about a referred party’s loan will be revealed to a referrer.
    20. Any information provided to us by the referrer or the referred party will never be used for marketing purposes by us or any third party. We never sell or otherwise share any information provided through this promotion.
    21. Under no circumstances do we ever cold call potential borrowers. Any referred party must initiate contact with us. This is to protect uninterested parties from being pestered by us as a result of unscrupulous referrers flooding our system with bogus referrals.
    22. All decisions regarding referral reward payments shall remain at the sole discretion of 3fb.

    Small print

    Where we operate In every state and territory of Australia
    Where we are 32 Galeen Drive Burleigh Waters Qld 4220
    For your safety Details of our internal dispute resolution (IDR) scheme can be found in our credit guide.
    Our external dispute resolution scheme (EDR) is with AFCA.
    Our Professional Indemnity Insurer is Allianz.
    What’s most reassuring is that in 23 years the only contact we’ve had with our insurers has been to pay our annual premiums. We’ve never had a complaint
    Privacy Policy The Privacy Act (1988) requires every applicant to Sign a Privacy Statement. You can find ours here
    Credit Guide It is an ASIC requirement that every applicant receives a Credit Guide. You can find ours here
    Application Form We like to speak with you to discuss your needs and expectations before rushing you to complete an application. That’s why you won’t find one anywhere on this site.